Privacy Policy - Stratégie Optimale Conseils

1. Data Controller

The data controller responsible for processing your personal data is:

Stratégie Optimale Conseils
105 Rue du Faubourg Saint-Honoré, 4th Floor, Paris, Île-de-France, 75008, France

2. Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, fill out a form, subscribe to a newsletter, respond to a survey, and in connection with other activities, services, features, or resources we make available on our online platform. Users may be asked for, as appropriate, name, email address, company name, phone number. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.

We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

3. How We Use Collected Information

Stratégie Optimale Conseils may collect and use users' personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
To improve our site: We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other site feature: To send users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: We may use the email address to send user information and updates pertaining to their request or inquiry. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
For business operations: To fulfill contracts, manage client relationships, and provide the consulting services you request.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

5. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

6. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Stratégie Optimale Conseils will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

9. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Stratégie Optimale Conseils aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

In certain circumstances, you have the following data protection rights:

The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where Stratégie Optimale Conseils relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. Please contact us to exercise any of these rights using the contact details provided below.

You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

10. Cookies

Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

11. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

Stratégie Optimale Conseils has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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13. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by mail at:

Stratégie Optimale Conseils
105 Rue du Faubourg Saint-Honoré, 4th Floor, Paris, Île-de-France, 75008, France